Privacy Policy

Effective Date: June 16, 2025

Cryptohunters (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.cryptohunters.ai] or engage our services. Please read this policy carefully to understand our practices regarding your information.

1. Information We Collect

We may collect and process the following types of information:

Personal Identification Information: Name, email address, phone number, mailing address, and other contact details.
Case Information: Details related to your cryptocurrency assets, transaction history, wallet addresses, and any documentation you provide for recovery services.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
Usage Data: Information about how you use our website, such as pages visited, time spent on pages, and other diagnostic data.
Communications: Records of your correspondence with us, including emails and messages.

2. How We Use Your Information

We use your information to:

Provide, operate, and maintain our services.
Investigate and recover lost or stolen cryptocurrency assets.
Communicate with you regarding your account, case status, and support inquiries.
Comply with legal and regulatory obligations.
Improve our website and services.
Protect against fraud and unauthorized activity.

3. Legal Basis for Processing

Where applicable, we process your personal data based on:

Your consent.
Performance of a contract (e.g., providing recovery services).
Compliance with legal obligations.
Legitimate interests in ensuring the security and effectiveness of our services.

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

Service Providers: Trusted third-party vendors assisting in service delivery, under confidentiality agreements.
Legal Authorities: When required by law, regulation, or legal process.
Business Transfers: In connection with mergers, acquisitions, or asset sales, subject to confidentiality protections.

5. Data Security

We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.

7. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including:

Access to your information.
Correction or deletion of inaccurate data.
Objection to or restriction of processing.
Data portability.
Withdrawal of consent (where applicable).

To exercise these rights, please contact us at privacy@cryptohunters.ai.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

9. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence, which may have different data protection laws. We take appropriate measures to ensure your data is protected in accordance with this policy.

10. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this policy regularly.